Last updated: 28 October 2026
MemberBot is a service operated by Edgar Obare, a sole proprietor based in the Republic of Kenya ("we", "us", "our"). These Terms are a binding agreement between you (the "Customer" or "you") and Edgar Obare, and govern your use of MemberBot (the "Service") — software that lets you operate a subscription/membership bot for your own Telegram channels and groups. By creating a workspace or using the Service you agree to these Terms and to our Acceptable Use Policy and Privacy Policy.
MemberBot provides tools to sell and manage access to your own Telegram communities: subscription plans, access codes, payment collection, member management, and a dashboard. You connect your own Telegram bot and your own payment provider(s). MemberBot is a software provider — you remain the operator and merchant for your own members.
MemberBot is offered on a subscription basis (Starter, Growth, Scale, Business, or Enterprise). A workspace already on a plan we no longer offer to new customers keeps it, at its price, for as long as it stays subscribed. Plans are billed monthly or annually in advance. Pricing is shown on our pricing page. Your plan is metered by the number of active members in your workspace; if you exceed your plan's limit you'll be asked to upgrade (see our fair-use handling in-app).
How we bill you. You pay your subscription directly to us, by PayPal, cryptocurrency (via NOWPayments) or M-Pesa. The rail that applies to you is shown on your Billing page.
Fees are non-refundable. See our Refund Policy.
New workspaces include a 3-day free trial with no payment needed. When it ends the workspace is locked, and its bot paused, until a plan is paid for. A PayPal subscription renews until you cancel it, which you can do anytime from your billing settings. A crypto or M-Pesa payment covers a fixed period and does not renew on its own.
You can cancel at any time; your subscription remains active until the end of the current billing period. Refunds are governed by our Refund Policy.
Payments made by your members flow through your connected payment provider (e.g. Stripe, M-Pesa, Telegram Stars). MemberBot does not take a percentage of those payments and is not the merchant for your members' purchases. You are solely responsible for taxes and obligations arising from your sales to your members.
Managed payments (optional). If you switch on managed payments in your dashboard, the paragraph above does not apply to the payment methods it covers (currently PayPal, M-Pesa and crypto). Instead, we collect those payments from your members on your behalf, using payment accounts we operate, and pay you the amount collected less a fee of 20% of what the member paid. The fee includes the payment providers' own processing and payout fees. Each payment is held for 7 days and then paid to the PayPal account you name, in US dollars at the exchange rate on the day of the payment. If a member's payment is refunded, reversed or charged back, the full amount is deducted from your balance, including from future sales and including after a payout has been made; if your balance cannot cover it, you agree to repay the difference. We may pause or withhold payouts while we investigate suspected fraud, a dispute, or a breach of these Terms or our Acceptable Use Policy. A change to your payout email takes effect after 72 hours. You can switch managed payments off at any time: money already collected is still paid out, and subscriptions your members started through managed payments keep renewing through it. You remain responsible for taxes and obligations arising from your sales to your members.
We work to keep the Service available but do not guarantee uninterrupted operation except where an SLA is expressly agreed. We may modify or discontinue features with reasonable notice.
You may close your workspace at any time. We may suspend or terminate a workspace — immediately and without refund — where we reasonably believe you have violated these Terms or the Acceptable Use Policy, where required by law, by a court, or by our payment partners, or to protect the Service, our users, or the public. We may investigate suspected violations and may use automated and manual review of the information and metadata in your workspace (such as workspace, plan, and storefront names) to detect abuse.
We respond to copyright complaints under the DMCA and equivalent laws, operate a notice-and-takedown process, and terminate repeat infringers. To file a notice or report abuse, see our Copyright & Abuse Reporting page.
You must not use the Service for any unlawful purpose. We reserve the right to preserve information, to report suspected illegal activity — including child sexual abuse material, for which we have zero tolerance — to the relevant authorities, and to cooperate with valid law-enforcement requests and legal process.
You agree to indemnify, defend, and hold harmless MemberBot and its officers, employees, and partners from and against any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of or related to the content you sell or distribute, your use of the Service, your dealings with your members, or your breach of these Terms or the Acceptable Use Policy or any applicable law.
The Service is provided "as is". To the maximum extent permitted by law, MemberBot is not liable for indirect or consequential losses, and our total liability is limited to the fees you paid us in the 12 months preceding the claim.
Our handling of personal data is described in our Privacy Policy. Where you use the Service to process personal data about your own members, we act as your processor and that processing is governed by our Data Processing Agreement, which forms part of these Terms.
These Terms are governed by the laws of the Republic of Kenya, without regard to conflict-of-laws rules. You and Edgar Obare submit to the exclusive jurisdiction of the courts of Nairobi, Kenya for any dispute arising out of or relating to these Terms or the Service, subject to any mandatory consumer-protection rights you may have in your country of residence. If any provision is found unenforceable, the remaining provisions continue in effect.
We may update these Terms from time to time. Material changes will be posted on this page with a new "Last updated" date and, where appropriate, notified to you. Continued use of the Service after changes take effect constitutes acceptance.
Edgar Obare, Kenya. Questions about these Terms: our contact form. Abuse and copyright: Copyright & Abuse Reporting.
MemberBot is a service operated by Edgar Obare. This is a plain-language agreement and may be updated.