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How to offer a free trial for your membership

July 13, 20263 min read

In this article

  1. Card up front or not?
  2. Keep it short
  3. Make the value obvious fast
  4. Alternatives to a trial

A free trial lets people feel your value before paying, which lifts sign-ups — done right. Done wrong, it just gives your work away. Here's how to run a trial that converts.

Card up front or not?

The single biggest choice. A card-on-file trial (they enter payment details, then get charged automatically when the trial ends unless they cancel) converts far better, because staying is the default. A no-card trial gets more sign-ups but far fewer conversions. For most memberships, card-up-front wins.

Keep it short

3–7 days is plenty for someone to feel the value. Long trials just delay the decision and attract people who never intended to pay. A short trial with a clear end date creates helpful urgency.

Make the value obvious fast

Trials convert when the member hits an "aha" moment quickly. Point them at your best content on day one, welcome them, and show what they'll lose when the trial ends. This matters most in the first 48 hours.

Alternatives to a trial

Key takeaways

Questions

Should a free trial require a card up front?

Usually yes. A card-on-file trial that auto-charges when it ends (unless the member cancels) converts far better than a no-card trial, because continuing is the default.

How long should a free trial be?

Short — 3 to 7 days. That's enough to feel the value, and a clear end date creates urgency. Long trials mostly delay the decision.

What if I don't want to give a trial?

Use a free public channel that funnels to your paid one, or offer a low first-month price or founding-member discount.

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